BSOD at least a few times every day
My computer gets the blue screen of death at least a few times a day now, with increasing frequency.
It reboots immediately afterwards and then works like normal until the next crash.
The STOP code is: 0x0000007F (0x0000000000000008, 0x0000000080050031,
It all began when I installed Spotify a week ago.
I'm not sure whether that's the source of the problem.
I tried to restore the system to a time before I installed Spotify but curiously there was only one restore point available and it was created a few days after the Spotify install.
I tried to restore it to that time and the restore process failed.
It sounds like another user had a similar problem here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/my-computer-crashes-and-gets-the-blue-screen-at/2d9d6c66-06f3-4926-a03d-fcb287359589 However, my computer literacy
is not advanced enough to see if the same thing is causing my computer to crash.
Here are some details about my operating system:
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz 3.60 GHz
RAM: 16 GB
The computer is probably about 6 months old.
You can view my dump files here: http://sdrv.ms/13Xx9ew
Is anyone able to help me identify the problem? I'd really appreciate it!
Solutions to the Problem BSOD at least a few times every day
Only one of these two was from May (the other from early April) and that crash was related to memory corruption. In order to rule out RAM and find the offending driver please run these two tests.
*Dont forget to upload any further DMP files (especially those when verifier is running)
*If you are overclocking anything reset to default before running these tests.
In other words STOP!!! If you dont know what this means you probably arent
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.
*Boot from the CD, and leave it running for at least 5 or 6 passes.
*Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
*Test the sticks individually, and if you find a good one, test it in all slots.
Any errors are indicative of a memory problem.
If a known good stick fails in a motherboard slot it is probably the slot.
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
*But sometimes it'll crash and won't tell you the driver.
*Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
*I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise.
*Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).
Here is the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
*Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
*Reboot the system and wait for it to crash to the Blue Screen.
*Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least
36 hours of continuous operation.
*If you can't get into Windows because it crashes too soon, try it in Safe Mode.
*If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
How to Avoid Downloading Malware
Where are you getting the download?
There are malicious people who download valid copies of a popular download, modify the file with malicious software, and then upload the file with the same name. Make sure you are downloading from the developer's web page or a reputable company.
Cancel or deny any automatic download
Some sites may automatically try start a download or give the appearance that something needs to be installed or updated before the site or video can be seen. Never accept or install anything from any site unless you know what is downloading.
Avoid advertisements on download pages
To help make money and pay for the bandwidth costs of supplying free the software, the final download page may have ads. Watch out for anything that looks like advertisements on the download page. Many advertisers try to trick viewers into clicking an ad with phrases like "Download Now", "Start Download", or "Continue" and that ad may open a separate download.
Recommended Method to Fix the Problem: BSOD at least a few times every day:
How to Fix BSOD at least a few times every day with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed
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