documents with an excel chart pasted into a word document do not print correctly
We're having an issue where documents with an excel chart pasted into a word document do not print correctly. The color changes only in certain cells of the chart. If we save the word files as a macro-enabled file then it resolves the problem. This
issue came about when we obtained Canon printersas opposed to Xerox printers.
We can't be expected to save everything as macro-enabled document every time we attempt to print. Everything looks good in the preview, but when it prints the colors change in certain
blocks. Thank you.
Solutions to the Problem documents with an excel chart pasted into a word document do not print correctly
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Change the default printer to Microsoft XPS document writer and then try printing to it.
If printing to Microsoft XPS works fine, then update the problem printer and verify the status.
For more information on how to change the default printer on Windows XP, refer to the following link:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/print_set_default_printer.mspx?mfr=true
You may also refer to the steps mentioned in the following article and check:
http://support.microsoft.com/kb/826862
Make Sure that your Hardware Meets the System Requirements
This error can be due to some configuration requirements for you system. If your computer hardware is not up to par, then make sure you upgrade where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
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