Disk Defragmenter Icon shows on desktop with an option to buy now
original title: Have Icon on my tool bar that I can't remove but I know doesn't belong on my compter.
It is an active program when I click on it.
It tries to say it's the disk defragmenter but it has a "buy now" option.
I know what my defrag looks like.
I have a "system defragmenter" on my computer that showed up recently.
I tried my McAfee antivirus scan and it still didn't go away.
Tried deleting the icon when it was on my desktop but it's still on my toolbar and I can't remove it.
I know it's not supposed
to be there.
My defragmenter came with my computer and sure doesn't have a "buy now" option. How do I get rid of it?
Keys to the Problem Disk Defragmenter Icon shows on desktop with an option to buy now
Same thing happened to me.
I tried McAfee, Malwarebytes, and Stinger. Removed infected items, rebooted many times and System Defragmenter returned.
I checked rkill log file to see files-
Processes terminated by Rkill or while it was running:
C:\Documents and Settings\JIM SMITH\Desktop\rkill.com
I then manually removed wmiprvse.exe I couldn't findDOCUME~1\JIM~1\LOCALS~1\Temp\3735781.exe
so I did a search on3735781.exe and two hits came up, some pre-fetch3735781.exe and the actual3735781.exe
and deleted them both.
I also went to programs and right click deleted System Defragmenter and also removed the short cut from my desk top and then emptyed the trash.
I rebooted and System Deframenter did not return.
Hope this helps out!
Note: It is recommended that you back up your files and folders before attempting this step:
- Move the mouse cursor over to the upper right side of the screen.
- A menu will pop up on the left. Click on the "Settings" feature on the menu.
- On the Settings window, click on the "Change PC settings."
- Now, left click on the "Update and recovery" feature.
- For the next step, left click on the "Recovery" feature.
- There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
- Now, follow the instructions on the screen to finish the Refresh process.
- After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
- Check again to see if the error Disk Defragmenter Icon shows on desktop with an option to buy now has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Recommended Method to Repair the Problem: Disk Defragmenter Icon shows on desktop with an option to buy now:
How to Fix Disk Defragmenter Icon shows on desktop with an option to buy now with SmartPCFixer?
1. Download SmartPCFixer. Install it on your system.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. When the Fixing part is finished, your computer has been speeded up and the errors have been removed
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