2016年9月26日星期一

Troubleshoot:Deleting printers doesn't delete my printers. And printer just stopping working.

Deleting printers doesn't delete my printers. And printer just stopping working.

I have a bunch of copies of the same printer in my printer menu from the control panel.  When I select printers and delete them (either by hitting DEL or right-clicking and selecting delete) they don't disappear.  I restarted my computer and the extra printers
are still there.
 
Problem 2 - why I have multiple printers.  I have a Brother multi-function printer (also posting their in case) on a wireless network.  I install it using Find a Printer, and it works fine.  At some random point in the future (I can't find the trigger for
this problem), it will just stop working.  My computer can find the printer, and neither Windows nor the printer give me any error messages, but when I send something to the printer, nothing happens.  The solution was to delete that printer and install it
again, and it would work fine for a while, but now because of my first problem, it's not working anymore.

Anwsers to the Problem Deleting printers doesn't delete my printers. And printer just stopping working.

Download Error Fixer (Free)

Hi tkamenick,
I would suggest you to try the following steps and check if it helps:
a.
Open an elevated command prompt.
To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
b.
Type the following command, and then press enter:
net stop spooler
c.
Try deleting the printer.
d.
After deleting the printers again open elevated command prompt and typr the following commmand and press enter:
net start spooler
e.
Restart the computer and check if the printer is deleted successfully and then try adding the printer again.
Also, have a look at the following article link:
Troubleshoot printer problems

Hope this helps.
Thanks and Regards,
Santosh Y – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Using Windows troubleshooter:

  • Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
  • A new window will open. Click View all from the left pane.
  • Scroll down to the bottom and click on Windows update.
  • Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  • The troubleshooter will automatically detect problems and fix it.
  • Now, close this window and try download/install the app which was previously showing error.

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