2016年9月21日星期三

[Solved] Computer shut downs and restarts while browsing a website

Computer shut downs and restarts while browsing a website

original post:Windows will shut down while I am viewing a website then restart again, also frequently has updates to install and shuts down to do so while I am browsing. 
My computer is ASUS which I have purchased in the past month.

Solutions to the Problem Computer shut downs and restarts while browsing a website

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Hi,
1.       Which web browser are you using to browse the Internet?
2.       Does this issue occur while you are browsing a specific website?
3.       Does the updates installs successfully on the computer?              
4.       Which are the updates which get installed?
 
Check the event log in the event viewer for any error message when the computer restarts.
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
 
Also check the Windows Update history to find out if the updates are installed successfully.
See which Windows updates are installed
http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed
Please provide more information on the issue so that we may assist you better.
 
If the issue persists boot into Advanced Boot options and choose Disable Automatic Restart on system Failure to get the error message(i.e follow the same step as mentioned in Method 1 and choose Disable Automatic Restart on system failure).
Disable automatic restart on system failure
 
Prevents Windows from automatically restarting if an error causes Windows to fail.
Choose this option only if Windows is stuck in a loop where Windows fails, attempts to restart, and fails again repeatedly.
Refer the following link:
Advanced startup options (including safe mode)
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Tweak IE Options
  • Open Internet Explorer.
  • Go to "Tools > Internet Options > Advanced Tab".
  • Uncheck "Enable third-party browser extensions".
  • Click "Apply".
  • Reboot your computer.

Another Safe way to Repair the Problem: Computer shut downs and restarts while browsing a website:

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