Couldn't open either Firefox or camfrog-- is it because of the OS incompatibility?

Couldn't open either Firefox or camfrog-- is it because of the OS incompatibility?

Is it a problem with Windows 7?  After downloading Firefox, I couldn't even open the browser and I always get a notice that it has crashed.  It's just the same notice over and over again, so I am forced to stick to explorer as my browser.

The same goes with the chat program Camfrog.  I was able to download the program but I can't log in. 

I tried over and over again  to access to both, please help... not really a techie person hence a shoutout to anyone who can help me fix this--and explained in layman's terms ...

Solutions to the Problem Couldn't open either Firefox or camfrog-- is it because of the OS incompatibility?

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Welcome to Microsoft Answers.

I'm running Win7 x64 and Firefox works fine on my system.  How did you go about downloading and installing?  Did you save the download file to your hard drive and then open the setup from there or did you just RUN from the download without saving it first? 
I've found that some programs won't install properly if you select RUN instead of SAVE AS first and then run from the location you saved to.

Bob Larson Access MVP

Don't Download Malware

Where are you getting the download?

There are malicious people who download valid copies of a popular download, modify the file with malicious software, and then upload the file with the same name. Make sure you are downloading from the developer's web page or a reputable company.

Cancel or deny any automatic download

Some sites may automatically try start a download or give the appearance that something needs to be installed or updated before the site or video can be seen. Never accept or install anything from any site unless you know what is downloading.

Avoid advertisements on download pages

To help make money and pay for the bandwidth costs of supplying free the software, the final download page may have ads. Watch out for anything that looks like advertisements on the download page. Many advertisers try to trick viewers into clicking an ad with phrases like "Download Now", "Start Download", or "Continue" and that ad may open a separate download.

Another Safe way to Repair the Problem: Couldn't open either Firefox or camfrog-- is it because of the OS incompatibility?:

How to Fix Couldn't open either Firefox or camfrog-- is it because of the OS incompatibility? with SmartPCFixer?

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