How Can I Fix - Computer Freezes when trying to Play Music and using Windows Update?

Computer Freezes when trying to Play Music and using Windows Update

After I got Windows Media Center to work on my XBox 360, Windows 7 started freezing when building the libraries so I had to reboot the Laptop.
now when I try to play my music the computer freezes on some files and Windows Media Center Freezes after starting.
Also When Windows tries to run windows update and install updates the Computer freezes and can't install updates now.
I would reformat and just start over but when I got the Laptop it did not come with a Windows 7 Install disk and the Windows recovery environment
can't start it freezes as well.
The Laptop is Running Windows 7 64 bit, 3 GB Ram, AMD V120 Processor 2.20GHz, Acer Aspire 5251.
Everything else runs normally and good performance except for the freezing on files and folders problem.

Anwsers to the Problem Computer Freezes when trying to Play Music and using Windows Update

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Hello,
1.
Does the computer freezes when you check a particular file or does it happen with all the files?
Method 1 : Perform clean boot and check whether the issue is resolved or not.
To help troubleshoot error messages and other issues, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Note: Perform step 7 to reset the computer to start as usual after the clean boot process.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Method 2 : Check Event Viewer for any event logs.


Open Event Viewer
 
What information appears in event logs (Event Viewer)?
Hope that helps.

• Download the Microsoft Windows ISO (installation device) from the following website:
  
• http://www.microsoft.com/en-us/software-download/windows10
• Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
• Extract the ISO file to a separate USB device or burn the program to a compact disc.
• Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Another Safe way to Fix the Problem: Computer Freezes when trying to Play Music and using Windows Update:

How to Fix Computer Freezes when trying to Play Music and using Windows Update with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed

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