After restore of Dell Touchscren music and pictures files are gone [Anwsered]

After restore of Dell Touchscren music and pictures files are gone

i bought the Dell touchcreen computer & recently, something happened and i had to restore my computer to the way it was when i bought it.
It told me that it would back up my files and everything but i cant find them...and so all my music and pictures are
gone! is there any way that i can get them back?! thank you

Anwsers to the Problem After restore of Dell Touchscren music and pictures files are gone

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Hi,

Logon as ADMIN and look for Windows.old or similar folders off of the C: drive.
Use Start - Computer
OR Windows Explorer.

The restore process is created by Dell.

Check with Dell Support, their on-line documentation, and check in the Dell forums for known issues.

Dell Support
http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums
http://en.community.dell.com/forums/

Hope this helps.

Boot in Safe Mode:

• Open Run command as previously described
• Type MSConfig
• Click on Boot tab
• Tick Safe boot in Boot option
• Select Network
• Click Apply and OK
• Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Another Safe way to Repair the Problem: After restore of Dell Touchscren music and pictures files are gone:

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