2 Monitors - split screen MS Word 2010

2 Monitors - split screen MS Word 2010

Argh!  I am literally begging for help!  I opened 2 Word docs on one monitor; decided to try out the split screen feature to compare the documents.  That didn't really work for me, so I dragged one document to my second monitor and completed my task by working
with both files maximized.  Problem solved. 
 
BUT, big problem now: no matter how many (including only one!) Word docs I open, if I drag any open doc to a second monitor, that file instantly resizes as if it was split screen.  Happens in both directions, Monitor 1 to Monitor 2 OR Monitor 2 to Monitor
1.
 (Closed documents open correctly, maximized.)
 
I cannot stop this behavior and it is driving me nuts.   I have maximized (manually & by clicking upper right icon) and saved the dragged file, but when I drag it to the other monitor, it still resizes.  I've tried adjustments with the little tiny bar above
the "view ruler" on the right scroll bar and saving.  Nothing seems to fix the problem.  Thanks so much, Janice (Win 7, MS Word 2010)

Solutions to the Problem 2 Monitors - split screen MS Word 2010

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In Word>View ensure Split has not been set

In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

• Search "MSCONFIG" and Open.
• Click on Boot Tab
• Tick Safe Boot in Boot Option
• Select Network.
• Click Apply and OK.
• Reboot your System.

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